If you are worried about the safety and well-being of a child, you can phone in confidence on:
01344 352005 (out -of-hours options are shown below)
If your concern is urgent, please call the police in your area or 999.
If a child is in immediate danger or left alone, you should contact the police or call an ambulance – call 999.
The police operator will need to take your name, address and details of what has happened. This will take time, but it is important to get all of the information from you so that they can send the appropriate resources to you if necessary.
If there is no immediate danger or you need advice or information, you should call:
Multi-Agency Safeguarding Hub (MASH)
Tel: 01344 352005
8:30am to 5pm Monday to Friday
Visit the MASH page for further information.
Out of hours duty team
Tel: 01344 786543
5pm to 8:30am from Monday to Friday and 24 hours a day at weekends.
Visit the Emergency Duty Service page for more information.
You can contact the helpline in a number of ways to get expert advice from one of their advisers; all are trained child protection officers.
Tel: 0808 800 5000
Textphone: NSPCC helpline have a free Text phone service for people who are deaf or whose hearing is impaired on: 0800 056 0566
Post: NSPCC helpline, 42 Curtain Road, London, EC2A 3NH
The NSPCC has online advice and guidance if you are worried about a child.
Other organisations you may wish to contact include:
For more information and advice on how to protect your children see our protecting your child page.